How to block your debit card ?
It's quick and easy to block your cards online.
- Click on the 3 points at the bottom right of your screen to access the menu
- click on "Cards"
- choose the concerned card
- click on the red button "Block my card"
Select 'Block your cards' in the right hand menu:
- Select the card you want to block
- tell us your reason
- select 'Continue' to check your cancellation request
- then amend, confirm or delete it
Blocking a card is free.
To our dedicated hotlines 24/24, 7/7
For Personal Banking customers¹ :
For Small business customers² :
To the HSBC Assistance
From Monday to Friday from 8:00am to 8:00pm. Sunday from 9:00am to 5:30pm
* Call+33 810 246 810if you're calling from outside France.
You can also refer to your closest branch.