Need help ?

Search examples

How to block your debit card ?

It's quick and easy to block your cards online.

  • Click on the 3 points at the bottom right of your screen to access the menu
  • click on "Cards"
  • choose the concerned card
  • click on the red button "Block my card"

Select 'Block your cards' in the right hand menu:

  • Select the card you want to block
  • tell us your reason
  • select 'Continue' to check your cancellation request
  • then amend, confirm or delete it

Blocking a card is free.

To our dedicated hotlines 24/24, 7/7

For Personal Banking customers¹ :

Personal customers hotline

For Small business customers² :

To the HSBC Assistance

From Monday to Friday from 8:00am to 8:00pm. Sunday from 9:00am to 5:30pm

HSBC Assistance Phone Number 0810246810

1) Call us on 0800 970 179, or on+33 800 970 179 if you're calling from outside France.

2) Call us on0800 970 188, or on+33 800 970 188if you're calling from outside France.

* Call+33 810 246 810if you're calling from outside France.

You can also refer to your closest branch.

Did it help you?
Thank you for your answer

You didn't found the answer to your question?